FAQs

WHAT STONES DO YOU USE?

We use green, blue and pink natural sapphires. We also use H-G color grade diamonds with VS2 and above clarity. No other stones.

 

CAN I CHOOSE ANY STONE I LIKE?

Our amazing designers are choosing and matching the colors of the stones, using a magnifying tools and devices.

 

DO YOU HAVE OTHER GOLD COLORS APART FROM YELLOW GOLD?

Yes we do! Only for rings and earrings. The gold colors are yellow, white and rose golds.

 

DO YOU HAVE AN ACTUAL STORE I CAN COME VISIT?

No we don't, but we do organize pop-up store day from time to time. To stay updated when, follow us on Instagram or look for the message bar on top of the home page.

 

WHERE DOES DVORA STRAUSS JEWELRY SHIP?

We ship worldwide. Please take a look at the Policy Store tab.

 

HOW MUCH DOES SHIPPING COST?

Shipping is free of charge. Please take a look at the Policy Store tab.

 

WHERE DO I ENTER A COUPON CODE?

When you are ready to complete your order, go to the checkout page and you will see a box to add coupon code and click on apply coupon button.

 

I ENTERED THE WRONG SHIPPING ADDRESS, OR MADE A MISTAKE ON MY ORDER, CAN YOU CHANGE IT?

If you receive an order confirmation email and notice a mistake with the order, please call us at +972 52-521-3407 or email us at dvorastr@gmail.com

 

DO YOU USE BLOOD DIAMONDS?

The answer in NO WAY! We are only using conflict free diamonds.