Jewelry maintenance instructions
How to care for my jewelry?
Place your jewelry in a box with warm water and place it on a vibrating surface (like a washing machine), the vibrations will separate the dirt, then brush gently with a new toothbrush to remove the dirt that is still there.
Is it possible to replace stones in a piece of jewelry?
Absolutely! You can replace all the stones with any type of sapphire or diamond you want.
Do you have a warranty?
Absolutely! For one year from the date of purchase, we will take care of your product if there is any material damage. Simply contact us and we will send you a replacement product.
Please note: The warranty does not include lost items, center stones, scratches caused by natural wear and tear, improper use or improper storage of the product, as well as any modifications to the product made by a third party.
Do you create custom jewelry?
We make custom jewelry only over 6,000 NIS ($1,800)
Preparation and delivery times
Jewelry making times
All of our jewelry is made to order and takes 2-4 weeks to arrive, depending on the complexity of the jewelry and the stones in it.
Diamond jewelry is usually prepared faster than jewelry with gemstones.
Deliveries
We ship worldwide via FedEx! Deliveries in Israel are made by local delivery companies.
Contact us
If you have any questions regarding your order, please contact us . Our customer service is available during business hours as listed at the bottom of the page.
Our values
Uncompromising quality
Quality is at the heart of what we do. We use only the finest raw materials, such as gold, diamonds, and natural gemstones, to create jewelry that will last for years. Each piece of jewelry undergoes a rigorous quality control process to ensure that all customers receive a perfect product, both in terms of design and durability.
Personal connection and personal service
We strive to provide a personalized and customized service experience for each and every customer, from the stage of selecting the jewelry to receiving the finished product. Each customer receives a warm and caring attitude, and we are available for any question, request or special need. Our goal is not just to sell jewelry, but to create a deep emotional connection with each and every one of our customers.
Uniqueness in design
Each piece of jewelry is a work of art born from a passion for innovation and personal expression. We strive to create jewelry that speaks to the hearts of our customers, expresses their personal style, and reflects their unique story. Designer Deborah Strauss draws inspiration from nature, architecture, and art, and incorporates them into each piece to ensure that your piece of jewelry is one of a kind.